Managing your customers is easy with pdrPro. Just enter their address, phone numbers, cell phone or e-mail. This is saved in the database and prints out on the repair order. When your customer returns for more service work, just scroll the list of customers, select their entry and click "Start". A new RO is started with their contact information filled in. A single click dials a phone, prints an envelope or starts an e-mail. Your office staff will love the convenience! There is room to log the many phone contacts people may have these days.

Information you enter here is saved in the database. If you ever need to update this customer's contact information, just update it in the current repair order on the CUSTOMER tab. That updates this customer everywhere in the system. You can print an envelope to them by clicking the Envelope button. The small black telephone buttons will automatically dial the number if your computer is connected to your phone line. Use the drop lists (click the arrows) to choose City State and Zip listings. You can custom edit these lists to display the most common entries.

There is a full history of RO's in the Customer area. You see a scrolling list with all the RO's. Each has a button, "Go", that takes you to that RO.